Help

Written by Ash, July 24, 2012


141 Comments


  • Ash

    If you have any questions about Khmer Avenue, please post it here.

  • groupon

    how do i change avatar?

    • Ash

      Hello Groupon, on the top dashboard click on ‘my account’ -> ‘profile’ and ‘change avatar.’ You might not see it earlier because I forgot to enable it.

  • Sreykhmer365

    Hello Admin-I’m new here. I would like to know how do i upload movies to this site? When I click on add video it said “You do not have sufficient permissions to access this page.” Pleas help. I just done encode some TVB and would like to pose here. Thanks in advance

    • Ash

      Hello Sreykhmer365, I’ve just upgraded your membership and you should now be able to share videos. Videos can only be embedded from external websites like Youtube, Dailymotion and such. There are some onscreen basic information to guide you through the embedding process but feel free to ask questions if you’re stuck. You can also ask other friendly uploaders for help too.

  • jason559

    how do i upload the video to the website using my own chinese video that i bought

  • groupon

    Admin, you add “How to upload vdo”… This is just a quick a dirty guide.
    [IMG]http://i45.tinypic.com/2d824xv.jpg[/IMG]

  • groupon

    Can you also add “Edit”.. I can’t edit after a post. Just notice an error in my sentence. I might to say please add guide on how to upload video.

    • Ash

      Hello Groupon, I’ve tried to enable the option to allow users to edit and delete their own comments but there was a problem. By enabling this option, it will allow users to also edit/delete other users’ comments, which isn’t what we want. I hope to find a solution soon.

    • Ash

      Hello Groupon, I’ve added a guide section to the top menu. Feel free to add more guides by creating a blog(basic HTML enabled) under the guide section.

  • Groupon

    Uploaded “Reincarnated Princess” but the video did not show in “Chinese Video”. Also, there’s a few of other uploader’s vdo that didn’t show in “Chinese Video”. thx

    • Ash

      Hello Groupon, the Chinese section was displaying the old cache page and wasn’t updating like it should. It is fixed now. Thank you for looking out!

  • peary

    Hi can somebody please tell me why i can’t watch Princess Pearl 3 i love this movie so much

  • peary

    hi when i click to play it say the requested video could not be found, or has been marked as private and a lot of other movie are the same

    • Ash

      Hello Peary, all videos on Khmer Avenue are embedded from third party websites like Youtube, Dailymotion, and many others. Sometimes video servers slow down and you will experience longer load time. Other times, videos get removed for copyright infringement and videos won’t work at all. Best way is to contact the uploader for the videos you are having trouble viewing.

  • peary

    Thank you Ash for your help

  • Main

    Hi Ash,
    I try to register, follow all prompt instructions, but cannot complete sign in. Any advices…
    Thanks,
    Main

    • Ash

      Hello Main,

      Have you received the activation email? If not, try to check your spam section. If you still cannot find it, please let me know your registered username so I can manually activate it. Thanks!

  • Main

    Hello Ash,

    No, I have not received the activation email and find nothing in the spam section.
    My registered user name is main. Thanks!

    Main

  • groupon

    Admin, just wondering.

    under Chinese video, when i click on #9 and #10, it’s empty.

    • Ash

      Hello Groupon,

      Those pages are empty because there are no videos in them. It’s bad coding on my side because the website does not create pages automatically; I have to do them manually. I created the extra two pages just in case if I’m away. I will change this later, hopefully.

  • groupon

    Admin: How do i add “feature” cover on the Main page?

  • groupon

    and what size must it be?

    • Ash

      Hello Groupon,

      There’s no available option for uploaders to feature their main cover poster yet. However, uploaders can PM me the link of their feature images(Rei and Mist have been doing that). The width size has to be at least 600 pixels.

    • Black Mist

      jus pm ash/admin the title. that what i do 😀

  • groupon

    Admin, what is the best way to remove my vid all at once.. my youtube got banned. thx

  • M

    Hello Khmeravenue Team,
    You’re always generous with tips and advices. Please help, is there a possible way for me to download some khmer songs to Itunes? Thanks

  • M

    Groupon, thank you very much for the tips.

  • angie

    How come when I tried to add a video it says, “You do not have sufficient permissions to access this page.”?

  • Angie

    I was able to add episode 1, but how do i add the rest of the episode under the same album?

  • Ash

    Hello Angie,

    You might’ve already figured it out (from what I’ve seen) but the only way to group parts and episodes together is by using the same tag (unique spelling without spaces) for your album. Let me know if you run into more troubles.

    Angie and everyone else: Happy New Year!

  • groupon

    Admin, can the episode exceed 101? Also, when clicking on “Tag”, only the last few episodes show. There’s no Next or Previous.

  • Ash

    I initially coded the episode box with a limit of 100 parts. I didn’t think we would need more than that. How wrong I was. I’ve just modified it to accept up to 500 parts. =) For the tag page, I’ll look into fixing that. Thank you for letting me know Groupon!

  • Angie

    I have a philippine drama I want to upload but which category I should upload them under….

  • Mao

    Hello Ash, I am very new here on this site. I just can’t or don’t know how to upload a video.
    Once i click on video add it said, “You do not have sufficient permissions to access this page”. Please help me, I have a couple of movie that I like to add on it. Thank Ash

  • Mao

    Hello Ash, I do have some couple of question that I like to ask you. I have a couple of DVD disc that I want to upload my video. There any way that I can upload my video by using my DVD disc?

  • Rei

    Hey Mao there are a few steps to take before getting the videos up. It’s easy for us old timers but could be challenging for new uploaders. The steps are:

    1. Rip your DVD into ISO format.
    2. Convert into MP4 or FLV.
    3. Upload to Youtube.
    4. Finally embed on Khmer Avenue.

  • Rei

    For steps 1 to 2:

    1. I use a free program called ImgBurn to rip the DVD. Download Link: http://www.imgburn.com/

    2. I use a free program called Handbrake to convert into MP4. Download Link:
    http://handbrake.fr/

    Let us know if you need help. Willing to help. =]

  • Rei

    Hey you welcome Mao.

  • groupon

    Admin: If it’s possible to do, you think you can remove all the dead links from any category. thx

  • Ash

    To be more practical, I can go ahead and start removing videos that have been dead for a period of time. But it will require people to report the links to the broken video post because I have no way of tracing dead links. What I do know is that all of Lilly’s videos are broken. I can start removing her videos first. Thank you for the suggestion on cleaning up. =-)

  • groupon

    Admin getting more advance and a professional look in KA site, adding a trailer.. Awesome!!!!!!!! So far this site is great esp admin always get involve and always support users request. Great job to all the KA’s teams.

  • Ash

    New Activation Issues:

    For new members that did not get their activation email in the past few months do to some bugs, I’ve manually activated your accounts.

  • Ash

    Playstation 3 Issues:

    I have fixed some issues for visitors and members using their PS3 to browse videos on this site.

  • Ash

    Windows 8 and Internet Explorer 10 Issues:

    For viewers with this set up, you might realize that Vimeo videos might not load. I believe Vimeo is working on a fix for this.

  • K-Bross

    i got windows 8 and i use google crome and it work great on Vimeo… Everybody E-Explorer 10 or any window explorer is a slow web browser to use and you have to upgrade it every mouth… i won’t use it….

  • groupon

    No problem with ubuntu and mac osx

  • groupon

    Admin. ignore your PM.. got it to work.. Not sure y when i click preview, it didn’t work. Until i click publish, then it works

  • Ash

    Dear members,

    Khmer Avenue is under “live” maintenance right now. Videos will be missing so please use the search box to look for videos. Maintenance should be over if a few hours.

  • Ramy

    Hi, I just want to know why I can not watch a lot of movies that you guy upload before, I mean I can only see the movies that upload recently, but not the previous one.
    Thank you

  • Ramy

    Thx u so much! I’ll try then.

  • Ramy

    Hi Black Mist, I also can not watch “Can’t buy me love” and I also want to watch ” Beyond the realm of conscience”. There are alot of Broken movie, and I hope you can fix it soon. Thank you

  • Jessica

    Hey Black Mist =) Can u please finish Bu bu jing Xin 🙂 Thx u much much much :))

  • Jessica

    awwwwww thx u much much, Black Mist 😀

  • chenna

    Thon Chea, using theary name doesn’t hide who u r… durrr same email loz..next time dont be so childish cuz i dont like games…treat ppl the way u want to be treated

  • Ash

    Hello folks, if you are experiencing difficulty registering to Khmer Avenue, please post here. Thank you!

    • mrredblueberry1

      Hi Ash,
      I just posted a message in your guide section because I don’t know where you post my question regarding your website. Somehow I cannot access to Khmer Avenue website both on my desktop computer and mobile device. Is there something wrong with your website? Could you please email me if possible to let me know when your website will be back on. Or how do I do to see khmer avenue website again? My email is mrredblueberry1@gmail.com. Thanks so much

      • Ash

        Hello Mr. RedBlueBerry,

        There was a bug this morning so the website was down. Khmer Avenue is back to active now. I assume you are able to access the website now since You’re able to post a comment.

    • groupon

      Ash, not sure if you notice but the site is vey slow today.

    • Ash

      Hello everyone,

      If you can see this message, that means you are on the new server. Please read your email for more details. Thank you!

    • groupon

      Ash, could you remove this http://www.khmeravenue.com/videostags/divinity1996/
      I think the vdo is not working. I will re-upload later. thx

    • Syna

      trying to watch videos this is all i get “Warning: Illegal offset type in isset or empty in /home/khmerave/public_html/wp-includes/post.php on line 1097” <~~~~~~ what does that mean?
      someone help

      thanks

    • Midnightm

      Thanks @ash

    • Ash

      KhmerForums.com server is currently down. We’ll try to have it up as soon as we can.

    • Ash

      The forums server is down again. We’ll have it fixed soon.

    • Ash

      Hello everyone, the forums will be up in a few days. My hosting provider was running into issues; supposedly they were in debts and were escaping payments from the data center (DC) and the equipment leasing company. Fortunately, my server was one of the three hundreds servers they left behind in their building. The leasing company was able to obtain the server and are working to get my data back and running.

      • happy

        They off with rest of the equipment?

        • Ash

          Yes they took the rest. They were locked out by the DC before they can take the remaining 300 servers. I have been with them for over 4 years and it is sad to see them end like this. The 27 years-old owner can say good bye to his Porsche soon.

          There are currently over 50 pages worth of drama going on right now if you’re interested in reading.

          • happy

            yeah sure….send me the links

        • happy

          When khmerforums be back running? Do you know the exact date? Just wondering 😀

        • Rei

          I miss the forums, chatting on here is difficult. But yeah, good night all. 😀

        • chenna

          i will give free phych evaluation for those who in needs for one here. obviously, alot of rude and angry ppl here lately with uploaders lolz

        • happy

          I really miss khmerforums, ash, will you give us Welcome Back package?

          • Ash

            They sent out my server information email two days ago but it went to my spam box. I just realized today and now I am running into login credential issues. It is getting there. I will give virtual hugs to all as a WB package. 🙂

        • Ash

          Update on the forum: Forum should up by tomorrow.

        • Ash

          Hello everyone, forums are back up! 🙂

        • Ash

          Hello, forums are currently down right now.

          • Hunnie

            Is it just a quick temporary issue bong, or it’s might takes a day or more for khmerforum to be back?

            • Ash

              It could be up to a day as I have limited time. Another website on the same server crashed the database on the entire machine. If I cannot find a solution by the end of tonight, I will port the forums to Khmer Avenue server. 🙂

          • Ash

            Khmer Forum is temporarily back up again.

          • Rei

            Ash, can you log into my account and see why I’m getting this red error. 🙂

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